Crewtale Terms of Use

Last updated: November 14, 2026

1. Who we are and what this is

Crewtale is operated by Alexander Andersen, Kilchberg (Zurich), Switzerland ("Crewtale", "we"). These terms are the agreement between you and us for using the Crewtale app, crewtale.com and share.crewtale.com (together, "Crewtale"). By creating an account, or by uploading to a share page, you agree to them. If you don't agree, don't use Crewtale.

Our Privacy Policy (crewtale.com/privacy) explains what data we collect and why.

2. Who can use Crewtale

You must be at least 13 years old (or older, if the law where you live requires a higher age to use an app like this without a parent's consent) and able to enter into this agreement. One account per person. Keep your sign-in to yourself; you are responsible for what happens in your account.

3. Ride safely

This matters more than anything else in these terms.

• Don't use your phone while riding. Start the recording before you set off and stop it when you've parked. The recording screen has a lock for this reason.
• You alone are responsible for how you ride: obey traffic laws, ride within your limits, wear proper gear, and only ride where you are allowed to.
• Crewtale is a journal, not a navigation, tracking or safety device. Routes, distances, times, elevations, place names and saved spots can be wrong or out of date. A route someone else rode may be closed, private, illegal or dangerous today. Don't rely on Crewtale to find your way, to be found, or to get help.
• Crewtale has no speed rankings, segments or competitions, and we ask you not to use it for any.
• Nobody sees your live position in Crewtale. If you need someone to know where you are, use something made for that.

4. Your content

"Content" is what you add: photos, videos, captions, replies, names of rides and spots, your profile, and the routes you record.

• It stays yours. You give us permission to store it, process it (for example compressing videos and removing metadata from files), and show it to the people Crewtale is built to show it to: the members of the crew you added it to, and anyone who has a share link that a rider of that ride created. This permission is worldwide, free of charge, not exclusive, and ends when you delete the content or your account, except that routes you recorded stay on your crew's rides without your name (see the Privacy Policy).
• Only add what you have the right to add. You confirm that your content is yours or that you have permission to use it, and that the people in your photos and videos are fine with the crew seeing them.
• Share links. If you create a share link for a ride, anyone who gets that link can see the ride's route, clips and riders' faces until the link expires or is stopped. Think about who you send it to. Other riders from that ride can create a link too; a crew admin can switch web sharing off for the whole crew.
• Uploading as a guest. If you upload to a share page without an account, you give us the same permission for those uploads. They are shown to the crew only after a rider from that ride accepts them.
• We don't use your content for advertising and don't sell it.

5. What's not allowed

Don't use Crewtale to:

• post anything illegal, hateful, harassing, threatening, sexually explicit, or that shows or encourages serious harm;
• post other people's private information, or content you have no right to share;
• bully, stalk or impersonate anyone, or try to find out where someone lives;
• upload malware, spam, or automated or bulk uploads;
• get into crews, rides or data you weren't invited to, probe or attack the service, or get around its limits;
• copy, resell or build a competing service from Crewtale, or collect data from it by automated means.

We don't tolerate objectionable content or abusive users. You can report any clip, reply, rider or share link in the app, and block any rider so you no longer see their content. Crew admins can remove clips and riders from their crew. We review reports within 24 hours and can remove content and suspend or close accounts that break these rules, without notice where needed.

6. Crews

Crews are private and invite-only. Admins manage their crew: they can invite and remove riders, require approval for new riders, remove clips, and switch web sharing on or off. We are not a party to how a crew is run and don't settle disputes between riders, but we will act on reports under section 5.

7. Our service

• Crewtale is free to use today. We plan to offer paid features or subscriptions in the future. Anything paid shows its price before you buy, is paid through the App Store or Google Play under their terms, and is charged only if you choose to buy it. If we move a feature you already use behind a payment, we will tell you at least 30 days before.
• We work to keep Crewtale running and your data safe, but we don't promise it will always be available, error-free, or that recordings and uploads will never fail. Recording depends on your phone, its battery, its GPS and its settings. Keep your own copies of photos and videos that matter to you: Crewtale stores compressed versions and is not a backup.
• There are limits on video length, file sizes and how much can be uploaded; they may change.
• We may change, add or remove features. If a change takes away something important, we will tell you in the app beforehand where we reasonably can.

8. Our rights in Crewtale

The app, its design, name and logo belong to us or our licensors. We give you a personal, non-transferable permission to use the app for its purpose under these terms. Maps and map data come from third parties (OpenStreetMap contributors and others) under their own licences.

9. Ending things

You can stop using Crewtale and delete your account at any time (You tab → ⚙ → Settings → Delete account). We can suspend or close your account if you seriously or repeatedly break these terms, or if we have to by law; where we reasonably can, we will tell you why. We may shut Crewtale down; if we do, we will give you 30 days' notice so you can save what you want to keep.

10. Disclaimers and liability

• Crewtale is provided "as is" and "as available". To the extent the law allows, we give no warranties about it, including about the accuracy of routes, places, distances or times.
• Riding is dangerous. You use Crewtale, and ride, at your own risk. To the extent the law allows, we are not liable for accidents, injuries, death, fines, or damage to property connected with riding, with following a route or visiting a spot found in Crewtale, or with meeting people through it.
• To the extent the law allows, we are not liable for indirect or consequential damage, or for lost data, and our total liability to you is limited to USD 100.
• Nothing in these terms limits liability that cannot be limited by law, such as for intent, gross negligence, or injury to life, body or health caused by us, or takes away rights you have as a consumer under the mandatory law of the country you live in.

11. Apple App Store

If you got the app from Apple's App Store: these terms are between you and Crewtale, not Apple. Apple is not responsible for the app or its content, has no obligation to provide maintenance or support for it, and is not responsible for any claims relating to it (including product liability, legal or regulatory claims, consumer protection claims, or claims that it infringes someone's rights). If the app fails to conform to a warranty that applies, you may notify Apple and Apple will refund the purchase price, if any; to the extent the law allows, Apple has no other warranty obligation. You may use the app only on Apple devices you own or control and as the App Store's Usage Rules allow. You confirm that you are not in a country under a US government embargo and not on a US government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

12. Changes to these terms

We may update these terms. If a change matters, we will tell you in the app at least 14 days before it takes effect. If you keep using Crewtale after that, the new terms apply; if you don't agree, you can delete your account.

13. Law and disputes

These terms are governed by Swiss law. The courts of the Canton of Zurich, Switzerland, have jurisdiction, unless the mandatory law of the country you live in as a consumer says otherwise.

14. Contact

Alexander Andersen, Kilchberg (Zurich), Switzerland · help@crewtale.com